Blog
Notes on running a modern healthcare practice
Practical guides on clinic operations, technology and patient experience.
Operations
7 signs your clinic has outgrown spreadsheets
The tell-tale signs that it's time to move patient records and billing into a dedicated system.
Billing
How treatment packages reduce billing errors
A look at why bundling multi-session treatments cuts invoicing mistakes in half.
Technology
What "cloud-based" actually means for your clinic
Cloud, security and backups explained in plain terms for clinic owners.
Growth
Opening a second branch? Here's what to plan for
Lessons from clinics that scaled from one location to a multi-branch chain.
Patient Experience
Reducing no-shows without annoying your patients
Reminder timing and channels that actually improve attendance rates.
Security
A clinic owner's checklist for patient data security
The basics every practice should have in place, regardless of size.